Job Type:
Full-Time
Job Description:
The Technical Field Analyst is responsible for providing on-site technical support, performing installation, maintenance, and equipment repairs, as well as ensuring the proper functioning of related systems and devices. This position requires advanced technical skills, attention to detail, and excellent communication abilities to meet the needs of clients and the company.
Key Responsibilities:
- Install, configure, and maintain technical equipment on-site.
- Diagnose, troubleshoot, and repair failures in systems and devices.
- Provide technical support to clients, ensuring satisfaction and the efficient resolution of issues.
- Conduct tests and equipment calibrations to ensure functionality and compliance with standards.
- Prepare detailed reports on services performed, including issues encountered, solutions applied, and future recommendations.
- Collaborate with internal teams to identify and implement improvements in product or service performance.
- Ensure that tools and technical equipment are used and stored appropriately.
- Stay updated on new technologies, products, and methodologies related to the industry.
Qualifications:
- Technical or higher education in related fields such as Engineering, Information Technology, or Electronics.
- Proven experience in technical support, maintenance, or equipment installation.
- Strong skills in diagnosing and resolving technical issues.
- Knowledge of specific tools and methodologies applicable to the telecom sector. IoT LoRa WAN is a plus
- Ability to work independently and manage priorities in a dynamic environment.
- The ability to work under pressure and meet targets and deadlines
- Interpersonal and communication skills to interact with clients and internal teams.
- Availability for travel and occasional work outside regular hours.
- Technical English is mandatory, advanced is a plus
Preferred Skills:
- Relevant technical certifications specific to the sector.
- Valid driver’s license (when applicable).
- We are looking for a person with a questioning personality, a technology lover and self-motivated.
Benefits:
- PJ contract
- Competitive salary
- Reimbursable health insurance
- Collaborative environment and focus on innovation
- Opportunities for ongoing professional development and training within the IoT landscape.
Contact person
Regis Salmaso